Medjooldates.com is devoted to assisting our customers. Our goal is to provide top quality fruit that meets or exceeds the Bard Valley Medjool Date Association grade requirements.

Due to strictly enforced food safety requirements, we are not able to have fruit returned after the package has been opened. If for some reason there is a problem, we will evaluate each situation and do our best to correct it.

If you need to speak to someone regarding your purchase, you must notify Medjooldates.com within 5 days of receipt of your order. Please leave a message at our Customer Call Center at (760) 572-0088 or visit our Contact Us page. Your inquiry will be promptly returned within 48 hours.

Any damage that occurs during shipping must be reported, documented, and a claim filed with the carrier upon arrival of the package.

You can always contact us if you have questions or need assistance regarding any and all aspects of your order.